On June 25th and 26th, the Louisiana Credit Union League held its ULend Academy. Two of our loan officers, Christy Castille and Jessica Mackay, attended the two-day event.
ULend Academy is designed to help lenders gain a more consultative approach to lending, rather than the traditional transactional approach.
Going into it, Castille hoped to learn, “Member communication in the loan application process, asking the right questions, and a better understanding of how credit utilization works and how it affects your credit score.”
At Louisiana USA, we want our team to have access to the best resources available, so we can provide the best service to our members.
“Our members benefit by having knowledgeable loan officers at their disposal to assist them with any of their lending challenges or needs,” says Jed Desselle, Louisiana USA’s chief operations officer.