FAQs

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Can I earn rewards using my Louisiana USA credit card?

Yes, our low-rate credit cards give you access to several rewards and other perks. Learn more here.

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Can I make payments online?

Yes, as long as you are enrolled in online banking with us, you can make payments online or with our app.
  • If you are a member, you can enroll in online banking by visiting https://lausafcu.cbzsecure.com/. Click ‘New User? Register Here’ and you will then be prompted to enter your account number, last 4 digits of your social security number and zip code.
  • You can transfer funds from lines of credit on the ‘Transfers’ tab on your online banking account. Click ‘Transfer Funds’, choose the account you want to transfer from, the account you want to transfer to, add the amount, send date and memo. Click submit! Funds will be transferred on the ‘Send Date’ you have chosen.
  • You can deposit mobile checks on the Mobile Deposit tab on your account. Click ‘Deposit A Check’, choose the account you want to make the deposit to, add the amount and upload a photo of the front and back of the check. Click submit! Checks deposited Monday-Friday before 4:00pm will be credited to your account on the same day. All other deposits will be credited to your account on our next business day.
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Can I mobile deposit checks?

Yes! You can deposit mobile checks on the Mobile Deposit tab on your account. Click ‘Deposit A Check’, choose the account you want to make the deposit to, add the amount and upload a photo of the front and back of the check. Click submit! Checks deposited Monday-Friday before 4:00pm will be credited to your account on the same day. All other deposits will be credited to your account on our next business day.

Learn More About Mobile Deposit Capture

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Can I transfer funds from lines of credit?

Yes! You can transfer funds from lines of credit on the ‘Transfers’ tab on your online banking account. Click ‘Transfer Funds’, choose the account you want to transfer from, the account you want to transfer to, add the amount, send date and memo. Click submit! Funds will be transferred on the ‘Send Date’ you have chosen.
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Do I have to be a part of a SEG to be a member?

In order to be a member, you must either be a part of a SEG (Select Employee Group) or be connected to a member of one. We welcome all family and friends and want to help as many people as we can!
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How do I become a member?

Simply fill out our membership form to apply to become a member today!

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How do I enroll in online banking?

If you are a member, you can enroll in online banking by visiting https://lausafcu.cbzsecure.com/. Click ‘New User? Register Here’ and you will then be prompted to enter your account number, last 4 digits of your social security number and zip code.
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How do I open an account?

As a member, either begin online or give us a call at (225) 292-8910 to open a checking or savings account.

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How do I switch to Louisiana USA from my current banking provider?

It’s easy! View and download our simple Switch Kit here.

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How do I update my member information?

Click here to update your member information.
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What added benefits do you receive as a Louisiana USA member?

As a Louisiana USA member, you have access to some of the best rates around, unique loan specials and accounts, financial tools, expert staff and much more! Learn more here.
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What is a SEG?

A SEG is a select employee group. It is essentially an organization that we partner with in order to provide the organization and their employees with benefits, semi-annual discount loan specials, routine lunch & learns, financial education tools and shared branching.
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What is the Louisiana USA routing number?

Our routing number is 265473508.
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What types of loans does Louisiana USA offer?

We offer a large variety of loan types such as mortgage loans, auto loans and personal loans. Learn more about all the types of loans we offer here. 
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What’s the difference between a credit union and a bank?

As a credit union, we are a nonprofit corporation that is equally owned by all of our members. Instead of focusing on our stock value and pleasing executive board members, we are entirely devoted to helping our members. Our team provides the same services as a bank, but our outlook and attitude could not be more different. Click here to learn more.

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Where are your ATMs located?

Through our shared branching system, we have branches and ATMs located all throughout the country. Check out our service center and ATM locator here.

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Where can I find information about your rates?

Learn about our impressive rates here.
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Insured by NCUSIF

Our branch is insured by The National Credit Union Share Insurance Fund (NCUSIF), which provides deposit insurance to protect the accounts of our members.

 

 

Family Eligibility

The family of Louisiana USA members are also eligible to join the credit union and benefit from our products and services. Refer those you love to the baking institution you know will take care of them.

 

 

Additional Services

Night Deposit Box
ATMs
ART (Audio Response Teller)
Account Alerts
Drive-Thru Window
Visa Gift Cards
Notary Services
Safe Deposit Boxes

 

 

Financial Counseling & Continued Education

Our expert staff is always available to assist members with any financial issues or concerns, From designing budgets to improving credit scores, we're here to help!

 

 

Shared Branch Access

Through Shared Branching, a co-op service provided to our members, you can access branches and ATMs across the United States and beyond! Download the app to your phone or visit our Service Center & ATM locator page to find your nearest location.

 

 

Online Services

Monthly Statements
Apply for loans & mortgages
Bill Pay
Direct Deposit
Transfer Money
Mobile Banking